An escape room is an immersive game experience where you and your team must work together to find objects, uncover clues, and solve puzzles to advance through a story and win your way out.
At the moment only our VR supports one player. All of our real-life escape rooms are played cooperatively; 2 up to 8 players.
Yes and no. Groups with persons ages 12-17 are welcome provided a paying adult is present with them. This is an insurance/liability directive. Due to the nature of the experience, it may not be cost-effective for anyone younger as the puzzles may be beyond their logical comprehension. However, we do welcome individuals (not groups) as young as 7 to play ALONGSIDE their guardians.
Consider arriving before your slotted time slot. We recommend at least 15 minutes before your scheduled booking, so you can fill out our waiver and free picture form, as well as go over your game's rules. Also, you may need extra time to find our location, use the restroom, etc. If you're early we have a comfortable lobby area with casual brain teasers that you can enjoy until your team arrives or your game time starts.
**PLEASE NOTE: Arriving after your scheduled time will result in less than the 75 minute room time. And cannot be rescheduled. Anything after 15 minutes will be considered a NO-SHOW with NO REFUND.**
We can wait for late arrivals for up to 10 minutes. Call us at 210-437-4517 if you anticipate being late. Late arrivals may have time deducted from their game clock. Absolutely NO refunds will be given for late arrival beyond the grace period or no-shows. Escape rooms must run on a tight schedule since another booked time slot likely follows right behind your game time.
Yes, our escape rooms are accessible. The VR games are fully accessible and our real-life games have steps that can be circumnavigated. Though not all puzzles in the game are accessible by wheelchair, many of them are.
We are located in Cibolo, Texas off of FM78. Just a few miles northeast of JBSA Randolph Air Force Base, on the northeast side of San Antonio
It is a matter of perspective. If one is afraid of the dark or claustrophobic, one may have a hard time with real-life experiences. However, it does not display horror or gore. Our virtual games have a variety of simulated fright and horror; click on VR Kwest in the top menu to learn more about that lineup.
No. You and your team will always have a safe means of egress. That would be if you need to catch a breather, utilize the restroom, etc. However, the room timer will not stop.
Our real-life escape adventures are timed for 75 minutes. Our virtual escape games have a limit of 60 minutes to complete.
That is a possibility, but we believe in you. Our games have different experience levels so you can try again in a different game with another group of friends. And who knows...there may be something else in store for you if you do lose!
Being fully clothed is required. Be comfortable but try to wear shoes with a non-slip sole.
All tickets are reserved in advance through our website. Between 2-8 participants. A group of 4-6 is recommended for live experiences.
All sales are final, due to the nature of our business, we can offer no refunds for cancellations within 24hrs of your booked slot. You may, however, reschedule your game time at no extra cost if you contact us at least a 24hrs in advance of your booking time. Individual participants may be swapped or added at any time, provided they don't exceed the room limit. Any persons feeling or appearing ill are asked to stay home; we will provide no-change-fee rain checks.
All in-person games are private. A party of 4-6 is recommended for real-life experiences. Friday evenings and Sat/Sun a 4-person minimum is required to play.
Yes! However, The Voyage of the Crimson Ruby and Mayan Jungle Rescue are designed for a max of 8 players. You'd have to book multiple time slots. Call us if you're having trouble booking.
We are proudly Veteran owned and we personally thank you for your service. To honor you we offer you and your immediate family a 10% discount! First responders, teachers, and front-line medical workers receive a 5% discount with valid ID!
Yes, we can accommodate corporate team building in our facility. Contact us directly to get special package pricing.